Our Returns and Refunds Policy

We want each and every interaction you have with Black Seed Cure to be truly exceptional. If, for any reason, you’re not entirely satisfied with your purchase, don’t worry – our Returns Policy is designed with your convenience in mind.

How it Works:

From the date of your order, you have 30 days to start the return process. Once you’ve chosen to return an item, we’ll process your refund within 1-3 working days after we receive it.

To ensure a smooth return process, kindly follow these guidelines:

Item Condition: Please return the item(s) in an unused condition, with their sealed packaging intact, and ready for resale.

For certain situations, we’re pleased to offer extra assistance:

Guaranteed Next Day Delivery: If your order didn’t arrive in time and you selected our Guaranteed Next Day Delivery service during checkout, we can provide you with a pre-paid returns label.

Faulty/Damaged Items: If your order arrived faulty or damaged (please report this within 48 hours of receipt), or if you received an incorrect/missing item, we can issue a pre-paid returns label for your convenience.

Buyer’s Responsibility:

Under specific circumstances, return shipping costs become the responsibility of the buyer. These conditions include scenarios where the buyer:

  • Ordered in error
  • Changed their mind
  • Ordered the wrong quantity
  • Ordered the wrong strength

In such cases, we strongly recommend using a reliable delivery service, like Tracked and/or Signed For, when returning the item(s) to us. We cannot accept responsibility for items lost or damaged during transit in these situations.

No matter the reason for your return, we will make it easy and fair. Before returning, please contact us so we can help you quickly.

Your satisfaction is our priority, and we’re here to ensure your return experience is as smooth as possible. Thanks for your trust on Black Seed Cure!